FAQ | Viva Sounds

FAQs

We will answer your questions in true fashion.

Where can I buy tickets?

You can click on the many Ticket-buttons we have on this site.

Is there an age limit?

Almost all venues have an 18+ policy, but we're also doing concerts at some underage places. You can find which ones under the tab "Venues" on this site.

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Where can I pick up my wristband?

COLLECT YOUR WRISTBAND!
If you have bought a festival ticket, the ticket must be exchanged for a festival wristband.
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Ticket office: Allmänna Vägen 16

Opening hours:
Nov 25 | 13:00–19:00
Nov 26 | 09:00–23:00
Nov 27 | 11:00–23:00
Nov 28 | 11:00–23:00

PLEASE NOTE! You do NOT need a wristband if...
- you’re only attending the conference (go straight there and bring your ticket).
- you’re going to Live on a Tram and/or Live on a Boat (go straight there and bring your ticket).

I can't go! Can I get my money back?

Unfortunately, we’re unable to offer refunds on purchased tickets. However, you can easily and securely resell your ticket through TicketSwap, which is a trusted platform designed for safe ticket exchanges.

Any venues with free entry?

Yes! We have some venues where you can watch concerts without at ticket. Check the info text under "Tickets" to see which ones.

I want to see a specific concert. Am I guaranteed to get in?

Please note that different venues has different capacities. So please come early for the shows you really want to attend, or you might find yourself not getting in.

How does the YOUTH program work?

Youth Tickets are available for anyone aged 13–17.

With a Youth Ticket, you can attend shows at:

Kulturlagret
Gathenhielmska Huset
Andra Långgatans Skivhandel

All other Viva Sounds venues are 18+.

Regular Viva Sounds tickets also give access to all three Youth venues.